Hospice RN Care Transitions Liaison

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Job Details

Requisition #:

195681

Location:

Murfreesboro, TN 37130

Category:

Nursing

Salary:

$65,000 - $85,000 per year

Position Details

Position Overview

The RN Care Transitions Liaison serves as a liaison between Aveanna and the physician, client, hospital, medical personnel, and other healthcare team members. This role serves as an advisor to clients utilizing the resources and services available to meet their needs and resolve issues. The Liaison will evaluate services provided and community satisfaction based on these sources.

Must be a Registered Nurse

Essential Job Functions

Collaborates with physicians, medical staff, or clients in the assigned territory to evaluate satisfaction of home care services

Provides a plan of correction either verbally or in writing if dissatisfaction of services is noted

Communicates with discharge personnel in assigned hospitals/facilities to ensure a smooth and satisfactory transfer of the patient to the Aveanna services.

Educates physicians, discharge planners, and social workers about Aveanna services and the general benefits of home health and hospice services.

Prospects for and identifies new physicians/discharge planners who have potential to refer patients to Aveanna

Initiates cold calls and develops mutually beneficial relationships that are patient focused.

Conducts initial and ongoing needs assessment of customers in assigned territory and responds accordingly, or refers on to the appropriate department that can address and/or meet those needs

Attends and assists in enhancing effectiveness of liaison meetings; serves on agency committees.

Assists in creating the production of printed educational material and brochures regarding services provided and presents this collateral to customers

Participates with other Health Care Liaison team members in co-marketing and coordination of the above activities.

Creates and maintains records and files of all referral contacts in assigned location

Actively maintains a pulse on the market and on competing agencies in assigned territory

Meets and/or exceeds referral and admission quota expectations for assigned location

Utilizes creative and cost-effective means in achieving assigned location goals

Performs other duties as assigned.

Requirements

High School Diploma or GED

Minimum of two (2) years healthcare, home health, or hospice sales experience required

Knowledge of standards of practice for all services provided

Active and unencumbered professional clinical license in the territory assigned

Valid and current driver’s license with evidence of automobile liability insurance

Preferences

Bachelor’s or Advanced Degree preferred

Established community relationships/connections/referrals (book of business) desired

Other Skills/Abilities

Must be able to adhere to confidentiality standards and professional boundaries at all times

Exceptional people and relationship skills

Ability to present and communicate effectively both verbally and in writing

Able to work well independently but also within groups/teams

Strong commitment to excellence

Effective problem-solving and conflict resolution

Solid critical thinking and strategic sales talents

Quick-thinking and astute decision-making skills

Positive attitude

Physical Demands

Must be able to speak, write, read, and understand English

Occasional lifting, carrying, pushing, and pulling of up to 25 pounds

Prolonged walking, standing, bending, kneeling, reaching, twisting

Must be able to sit and climb stairs

Must have visual and hearing acuity

Ability to drive independently in all types of weather conditions

Environment

This role provides autonomy, flexibility, and the ability to set your own schedule but generally performs duties and accessibility during agency operating hours.

Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions.

This job primarily operates in the “field” and not “behind a desk.” This role will require the use of standard office equipment such as laptop computers and smartphones.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Vaccination Requirements

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.

Notice for Job Applicants Residing in California (https://www.aveanna.com/CCPANotice.html)

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