Systems Engineer I Job Locations

US-CO-Littleton

Job Category Information Technology

ID 2024-9180

Shift US - Weekday days Overview

This is a remote role, but if needed you would be required to come onsite to one of our datacenters closest to your location either in Roseville MN, Nashville TN, Fort Wayne IN, or Littleton CO. This role will serve as a subject matter expert with enterprise accountability for the design, implementation and management of Microsoft Active Directory and windows services running in Windows 2008 through 2016 R2 in a VM Ware and AWS virtual environment. This person must be a MS Windows server technology expert who can operate and continuously improve, standardize and automate tasks in datacenters throughout the US. They should have a solid background in MS Exchange, Terminal Services, Security, PowerShell scripting, Skype for Business and WSUS We're looking for a responsive, highly productive professional who can work with a variety of IT colleagues and vendors to ensure continued performance and availability.

Responsibilities

Responsible for the design and ongoing management of our enterprise windows server/Active Directory including windows system administration, patching and security fixes, ongoing checks on expected server operations, storage space, event logs, Etc. Windows server 2008-20012 R2 and 2016 support (on premise, remote and cloud based systems) Implementation and management of enterprise backup solutions Ongoing management of enterprise Email environment PowerShell scripting and task automation GPO development and management User and Group management Participate in infrastructure management, remediation, and auditing processes that meet the PCI Data Security Standard. Ensure standard IT preventative maintenance/management functions are taking place in alignment with enterprise procedures and standards Provide remote assistance as needed to personnel who are outside of primary work location Planning and coordination of changes in the context of change management. Creation and updating of system documentation Develop, publish and adhere to standards, policies and procedures Provide on-site and remote support; emergency on-call support as needed Assist with managing maintenance agreements, and maintain consistent device configurations, accurate device asset inventories, and up-to-date system diagrams and documentation. Working in a highly team-oriented global team environment, assist the Infrastructure Engineers in developing standard operational processes to support the management of CPI data centers, server & storage environment and global customer voice/data network infrastructures. Share 7x24 rotational responsibilities for On-Call support. Follow, support, and promote ongoing improvement of project methodologies, change management, security, and other CPI corporate and Infrastructure team policies. Participate in and support team-oriented approaches to problem solving, system development, and operations. Work with the Security and Audit teams regarding ITGCs and risk mitigation.

Qualifications

Four-year degree in Computer Science or related field, or equivalent experience.

5-8 years of experience required in the following areas Windows Server 2008R2-2012 R2 support Microsoft Active Directory MS Exchange (O365) Windows infrastructure services such as GPO, DFS, File/Print, DNS, WINS, replication, certificate services, ADFS. IP Level experience with VLANs and Subnets PowerShell Scripting/task automation experience MS Exchange/O365 AWS or Azure Cloud Industry Standard Enterprise backup/recovery technology 3-5 years' experience preferred in the areas of Citrix Xen App and supporting an enterprise backup and restore solution Additional experience (1-2 years) preferred in areas such as: Amazon AWS Cloud Citrix Xen App VMWare ESX Enterprise, vSphere, vCenter Unix/Linux MS System Center SharePoi t Online Administration Experience with configuration of Windows servers in a Datacenter environment is required and configuration of network and SAN in a blade server environment is preferred Experience managing local infrastructure and user projects is a plus. Strong experience with MS Windows 7-10 desktop OS as well as MS Office Productivity tools (on premise and O365) A working understanding of LAN/WAN concepts required,Experience managing/supporting systems remotely and in a highly secure environment