Description Robert Half is seeking an experienced an Operations Specialist responsible for assisting with the day-to-day operations. This new and exciting opportunity is to support a non-profit organization located on-site in Ann Arbor. If you have a passion for people, with leadership experience and great communication skills, this non-profit opportunity is meant for you! ONSITE work schedule Tuesday through Saturday 1pm - 9:30pm. Pay up to $25/hr.

Operations Specialist Duties:

Duties & Responsibilities

• Work diligently to aid clients in removing barriers to service provision.

• Help manage day to day operations by monitoring the quality of care provided by checking in with staff and clients, at on and off-site locations.

• Directly assist all staff in crisis situations. Help empower agency team members to handle crisis situations and directly engage in crisis situations as needed.

• Administrative duties as required, which includes but is not limited to timesheets and regular scheduling (i.e fill vacant shifts with other staff or self when necessary).

• Assist in managing operations during the winter months including winter rotating shelter and other offsite locations

• Assist the management team in developing and implementing methods to improve our agency service delivery

• Carry out overall operations duties as assigned

• Oversee completion of real-time data entry in HMIS system to ensure that case record is complete, accurate, and up to date as needed.

• Participate in staff meetings to review advocacy and other service issues as needed

• Point of contact for Operations staff.

• Assist in ensuring highest quality of stewardship of volunteer base as necessary for role including within the rotating program. Assist Development Team in maximizing efforts to support, recruit and maintain volunteers.

• Supervise building repairs, maintenance, cleaning, and supply orders. Manage vendor relationships to ensure high-quality, cost-effective services.

• Assist with cleaning the facility directly as needed to meet operational needs

• Implement fire drills, safety planning, emergency preparedness planning to ensure agency is prepared for potential emergencies

• Other duties as assigned to ensure safe and effective operations

Must meet the following qualifications to be considered:

Qualifications:

• Bachelor's degree preferred in business, management, human resources

• 2 years of experience in management at a not-for-profit program. Business Administration or Social Work degree or experience a plus.

• Demonstrated understanding of the issues of Homelessness and Housing.

• Strong computer skills

• The successful candidate will work well with teams and be adept at team building and performance measuring.

• Excel at operating in a fast pace, community environment.

• Demonstrated leadership and vision in managing staff groups and major projects or initiatives.

• Demonstrated strong critical thinking skills.

• Strong problem-solving skills skills

• Must have a positive attitude, be open to change, and eager to be a part of achieving greater mission of ending homelessness. Requirements Assist Customers, Vendor Management, Team scheduling, Business operations, Administrative management

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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